Returning Customers
If you have PURCHASED from us before...
please login with your email address & password
Thank you for shopping with us again!
STM Customer Service
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New
Customers
IF this is your first purchase with us...
you can sign up below to create your individual file/account and personally manage
your order(s), billing, shipping options and much more...
Please proceed by clicking the Continue Button to complete first-time registration, create your user name and password
Thank you for shopping with us!
The staff at STM,llc
Or you can order anonymously, but you will not be able to track your order, etc.
we do send emails on all orders shipped as we receive them, with tracking numbers when available...See Note Below
NOTE: to offer items not usually offered online and to save you $$ - delivery time - actual shipping costs we have made arrangements with most of our Manufacturers/Distributors to'DROP SHIP' your item(s) directly to you which means several things are happening to get your package(s) to you as quickly as possible by the the Carriers...
a) you could receive several packages from different Venders and Carriers, depending on what you have purchased
b) because Mfg./ Distributors ship large numbers directly, they do/will not deal with the Individual purchases directly and we DO NOT receive tracking numbers on most "Individual Orders"
We do track your package informaly by using typical shipping schedules each Company uses to ship orders for us...
this is one of the reasons we state 'most items are shipped within 1- 2 weeks'
Most ship sooner, but if this is an item we must bring in to our warehouse and then reship to you to complete your order, it will take extra delivery time - because the Carriers only calculate shipping time as business days - weekend days do not count
Most important - Carriers DO NOT count the day package is picked up as 'Day One' of the delivery schedule -it starts the next full day after pickup - no exceptions...weekends and holidays extends delivery time!
If you want to check the status of your order, please call Customer Service and Purchasing willl gladly check into estimated delivery time with each manufacturer/distributor, it does not guarantee a tracking number...
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